When businesses commit to automation, one big question always follows: Should we build it ourselves, or partner with experts who manage it for us?
Both options have their place. But if speed, ROI, and scalability matter, the answer becomes clearer fast. Here’s how DIY and fully managed automation stack up—and why more companies are rethinking their approach.
DIY Automation: More Control, More Complexity
Building automation in-house gives you control over every step, but it demands major investment in time, talent, and infrastructure.
Key challenges:
- Extended timelines: In-house projects often take 14–19 weeks—or even longer, depending on complexity.
- Resource drain: Skilled team members are tied up, which can pull focus from critical business needs.
- Higher risk of errors: Without deep automation expertise, costly mistakes and rework are common.
DIY works best if you have:
- A seasoned internal IT team
- Well-documented, stable processes
- Flexibility with time and budget
Fully Managed Automation: Fast, Scalable, Low-Risk
Fully managed automation means bringing in an expert team to handle everything—from discovery and design to deployment and support.
Benefits include:
- Faster results: Automations can go live in as little as 8 weeks.
- Cost-effective: Avoid hiring and training costs—pay only for what you use.
- Built-in expertise: Best practices and proven frameworks from day one.
- Lower risk: Fewer errors and smoother rollouts with an experienced team.
Best fit for organizations that:
- Need to scale automation quickly
- Want to avoid managing infrastructure
- Can’t afford delays or downtime
What to Consider Before Deciding
Ask yourself:
- Do we have the in-house skills to support this for the long term?
- Are we willing to divert top talent from other priorities?
- How complex are the processes we want to automate?
- How fast do we need to see results and ROI?
Optezo’s Approach: Intelligent Automation, Managed for You
At Optezo, we deliver Intelligent Automation as a Service (IAaaS)—a fully managed solution designed for speed, scalability, and simplicity.
With Optezo, you get:
- Automations live in 4–6 weeks
- ROI typically realized in under 90 days
- A team that handles discovery, build, deployment, and ongoing optimization
- Seamless integration with UiPath, Power Automate, and Automation Anywhere
- Transparent pay-per-automation pricing with no long-term commitments
You get the outcomes—without the heavy lift.
Final Thoughts
DIY and managed automation both have their place. But if you’re aiming for speed, simplicity, and scale, fully managed is the path more and more businesses are choosing.
Ready to see what fully managed automation could do for your business? Talk to an Optezo expert.
