The pandemic and its resulting disruption highlighted the need for automation to help companies adapt quickly to change and face unpredictable stressors with greater resilience. Companies that adopted Robotic Process Automation (RPA) discovered that the majority of standard, rules-based processes can be automated to drive greater efficiency. RPA takes over the mundane, repetitive tasks and frees people to focus their energies and talents on the rich and fulfilling aspects of work.
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